Frequently Asked Questions
Everything you need to know about your Stoked shopping experience.
How long does shipping usually take?
Standard domestic shipping takes 3-5 business days. International orders typically arrive within 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
At Stoked, we prioritize the planet. 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly Tencel fabrics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.